FREQUENTLY ASKED QUESTIONS

We understand you might have questions before starting your wellness journey. Explore our FAQs to learn more 
about our services, what to expect during sessions, and how we can support your path to healing and balance.

General Questions

What is La Luz Wellness?

La Luz Wellness is a holistic practice founded by Shaunae Mursch-Medina, specializing in USUI Reiki and Craniosacral Fascial Therapy (CFT). Our mission is to facilitate relaxation, balance energy, and support your body’s natural healing processes.
 

What types of services do you offer?

We offer a variety of holistic healing services, including:

  • Reiki – A gentle touch therapy that promotes relaxation and energy balance.
  • Craniosacral Fascial Therapy (CFT) – A light-touch modality focusing on the spinal flow and fascial web to release blockages and trauma.
  • Chakra Balancing – Aligns the body's energy centers to promote well-being.
  • Distance Healing – Remote energy healing sessions for relaxation and restoration.
     


How do I book a session?

You can book a session directly through our website or by contacting us. Payment is processed following the service.

 

Where are sessions held?

Services can be done at the client’s location or at our Mesa, AZ location.

 

What’s the cancellation policy?

We require a 24-hour notice for cancellations or rescheduling.

Reiki

What is Reiki, and how does it work?

Reiki is an energy healing technique that helps balance the body's energy centers. By channeling life force energy, Reiki promotes relaxation and shifts the body from a fight-or-flight state to a rest-and-digest state, reducing stress and tension.
 

What can I expect during a Reiki session?

You will lie fully clothed on a table while the practitioner gently places hands on or above different areas of your body. Sessions often result in deep relaxation, warmth, tingling, or emotional release.


What should I wear to a Reiki session?

Wear comfortable clothing, as Reiki does not require physical contact.

 

Can Reiki help with stress or pain?

Yes, Reiki can support stress reduction, relaxation, and pain management by restoring energetic balance.

Craniosacral Fascial Therapy (CFT)

What is CFT, and how is it different from traditional Craniosacral Therapy?

The Gillespie Approach to CFT includes both the craniosacral and myofascial systems, whereas traditional Craniosacral Therapy focuses more on the craniosacral system alone. The determining healing factor is in the fascial web. If the fascia can be released, clients do well with CST, if it remains tight, CST has little or no effect.
 

Who can benefit from CFT?

CFT is beneficial for individuals of all ages, from newborns to adults. It helps address physical and emotional trauma stored in the fascia.


Does CFT involve physical manipulation?

No, CFT is a gentle, non-invasive technique using hand placements to enhance cerebrospinal fluid flow.

Chakra Balancing

What is Chakra Balancing, and why is it important?

Chakra Balancing works with the body’s seven chakra system to ensure energy flows freely, promoting physical, emotional, and mental well-being.
 

How do I know if my chakras are out of balance?

Common signs include difficulty focusing, tension, immune issues, anxiety, and physical discomfort.

Distance Healing

How does Distance Healing work?

Distance Reiki allows energy to be sent remotely using intention and symbols. The energy flows naturally to where it is needed, promoting healing just as an in-person session would.
 

Is Distance Healing as effective as in-person sessions?

Yes, energy healing transcends space and time, much like how a phone call can connect people across distances.

Mixed Modality Healing

What is Mixed Modality Healing?

This is a customized combination of Reiki, CFT, and Chakra Balancing tailored to your body’s needs. By scanning your energy field, we determine areas of stagnation and use multiple healing techniques for optimal results.

Practical Questions

How long does a session last?

Sessions typically last between 30-90 minutes, depending on the service.
 

How do I prepare for my session?

  • Arrive hydrated
  • Wear comfortable clothing
  • Be open to the process


Are these services safe for children?

Yes, all of our healing techniques are gentle and suitable for children.

 

What if I’ve never tried energy healing before?

No prior experience is necessary—just an open mind and a willingness to receive healing.

 

Do you offer packages or discounts?

Yes! We offer 15% off for first-time bookings. Additional package deals may be available in the future.

 

Can I gift a session to someone else?

Yes, gift cards and session bookings for others are available.

Other Questions

Where are you located, and do you offer online sessions?

We are located in Mesa, AZ (exact location provided upon booking). Distance Healing is available for anyone, anywhere.
 

Do you offer group sessions or workshops?

Yes! Events such as Reiki shares and workshops will be posted on our calendar in advance.


How can I contact you if I have more questions?

You can reach us via email, phone, or our website contact form.

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